Poly Sync 20 Usb-C Smart Speakerphone (Plantronics) - Personal Portable Speakerphone - Noise & Echo
Poly Sync 20 USB-C Smart Speakerphone (Plantronics) - Personal Portable Speakerphone - Noise & Echo Reduction - Connect to Cell Phone via Bluetooth and PC/Mac via USB-C Cable - Works w/Teams, Zoom
- Easy connectivity: Just connect smartphones wirelessly via Bluetooth or computers via USB-C.
- Hear and be heard: Keep the focus on your voice, not the background noise with a multi-microphone steerable array for echo and noise reduction. Let people talk simultaneously for natural conversations without missing a word with full duplex audio.
- Work on the go: Keep your smartphone charged and ready using your Poly Sync 20, with up to 20 hours of battery life. It’s slim and portable, IP64 dust- and water-resistant, and comes with its own carrying case.
- All in one: Portable speakerphone + portable charger + high-performance music speaker. Enjoy more clarity on every call thanks to the bass reflex system with dual passive radiators for natural voice and deep bass.
- Stay in control: Know the call status, even from a distance, thanks to a highly visible light bar. Access your favorite function—play/pause music, last-number redial, voice assistant and more —with the touch of the programmable button.
- Included components: Speakerphone, carrying case, lanyard, quick start guide
Brand : Plantronics
Category : Cell Phones & Accessories,Accessories,Automobile Accessories,Speakerphones
Rating : 4.5
Price : US $123.11
Review Count : 443
SalesRank : 0
Poly Sync 20 USB-C Smart Speakerphone (Plantronics) - Personal Portable Speakerphone - Noise & Echo Reduction - Connect to Cell Phone via Bluetooth and PC/Mac via USB-C Cable - Works w/Teams, Zoom
- Update 29 January 2023. After having the unit in use an additional month, I\'m pulling off two of the stars I originally gave the speakerphone. I still give it a solid 3 stars, but it has issues I consider important.Timing it confirmed that the Poly Sync 20 USB-A goes into standby mode after 15 minutes, and into sleep mode after 45. This I can live with. But I had occasion last week to be on a lengthy conference call that ran almost an hour. At the 45-minute mark, the speakerphone--though always plugged into a direct, wall-outlet power source and in active use (i.e., on a call and not muted)--STILL dropped into sleep mode. It didn\'t disconnect the call; once I realized what had happened I was able to grab the cell phone and enable its tinny-sounding speaker. But the Poly Sync became a boat anchor during a business con call, which caused me to miss a bit of the conversation until I recognized the problem and got my cell phone into play.I assume I could have hit the power button to bring the speakerphone back to life, but every time I do that it recites--which I otherwise want and need--that it has successfully powered on, the battery status, and that Bluetooth connections have been established with Phone 1 and Phone 2. What I DON\'T want is any part of that to be broadcast to a half-dozen unsuspecting people on a business conference call.Additionally, I mentioned that the unit is always connected via a USB adapter directly to a wall outlet. But evidently it never bypasses the onboard battery, and the battery is always on a trickle charge. This seems a design flaw. After ending that 50+ minute conference call I powered up the Poly Sync 20 again and the announcement told me that the battery charge was down to \"medium.\" So it had been draining the battery for the 45 minutes I was on the con call even though it had been connected to direct power the whole time. This isn\'t a massive problem, but it does lead me to believe that, in the end, the battery life will be less than might otherwise be expected. The user guide for the device gives no indication that the battery is replaceable.----------I\'m giving it 5 Stars...but really it\'s 4.75. :-) Functionally, it does everything I expected of it. That it\'s small and portable is a plus, but I bought it to sit in front of my keyboard in my home office. Wherein comes the .25 star reduction.Whether the unit remains connected to an electrical outlet or is on internal battery only, it will stay \"awake\" for a set period of time where incoming calls will ring-through automatically as expected. Then it goes into a standby mode where, at least on the unit I purchased 24 Nov 2022, it\'s easy to \"wake up\" with one of a few different button-taps, BUT calls don\'t ring through in this mode. If the smartphone rings, you have to manually wake the unit up before using it to answer the call. A minor issue.Perhaps more of an issue is that after a couple of hours in standby mode (I haven\'t actually timed it, and the online User Guide doesn\'t address any of these standby/power-off matters) even in an always-plugged-in home office environment, the unit powers itself off. There is no indication that this has occurred because there is no audible announcement and, since the LED display turns off in normal standby mode, there is no visible distinction to tell whether you\'re in standby or have powered off.Once aware of this, it isn\'t a deal breaker. I\'ve simply gotten in the habit of, if I haven\'t used the phone in an hour or two, tapping the power button to pull it out of standby mode. If it\'s powered off, it can be powered back on quickly, but you have to press and hold the power button for 2 seconds, and then the unit needs a few seconds to re-sync the Bluetooth connection(s). Not a big deal unless your phone is already on its 2nd or 3rd ring before you realize why you can\'t answer the call on the speakerphone.A big entry on the plus side for me is the reason I wrote \"Bluetooth connection(s)\" above. This little Poly Sync 20 gem is capable of pairing and REMAINING synced with two phones at the same time. I have a personal and a business phone and after syncing them both individually, each time I power-on the speakerphone (providing the phones are in range, of course) I get a little announcement telling me both \"phone one\" and \"phone two\" are synced to the Bluetooth connection. I can\'t tell you what would happen if I received two calls at EXACTLY the same moment, but that isn\'t likely to happen.To me, this a huge benefit, not just for an office setup but for a two-phone household. I can receive or make calls from either phone without any further adjustments to the speakerphone. Works like a charm.Of course, this isn\'t Poly\'s most feature-rich model, but it has all the basics I need. I used to use a landline for the business and one of Polycom\'s iconic (and superb for its time) SoundStation conference phones. Ported the number over to a cell service because there simply was no longer any point in paying AT&T almost $130 per month for a wired service with fewer features overall and at over twice the price than modern cell phone plans. This Poly Sync 20 gives me microphone clarity, plenty of speaker volume adjustment, a quick tap to answer calls, a mute button, a programmable (for a few functions) button, and a USB charging port for other devices.For me, it\'s a great value for the money and a recommended purchase if you need something like it. (But, Poly, please consider making some adjustments to the standby and power-off stuff in the future.)
- I recently purchased this Bluetooth speaker and I have to say I am impressed. The sound quality is excellent, especially considering the size of the speaker. It produces clear and balanced sound and the mic works perfectly.The Bluetooth connectivity is quick and easy to set up. I can easily connect my phone and it seamlessly switches to . The battery life is also quite impressive, lasting for several hours on a single charge.The speaker itself is sleek and aesthetically pleasing and has a status light so always know if you\'re muted.Overall, I am happy with my purchase and would recommend this Bluetooth speaker to anyone looking for a portable, high-quality speaker.
- I had just purchased this after listening to someone who owned one on another call and how clear their voice was. Fast forward 1 week and I am in a board meeting in Canada and the AV department did not have a set up for all 12 of us to speak to the Actuary. I pulled this out dialed the number on my cell phone and put it in the middle of the table. Saved the day.I am not a tech head and never even read the instructions. Open the box, plug into your computer and it automatically syncs. Iphone blue tooth a breeze. It is a pretty good speaker for music as well.
- Really great item packaging was lovely. It also came with a fantastic case and there’s fit and finish all over this device. Top to bottom.Sounds amazingly good battery life is amazing. I like everything about this device remind you there was a couple of bugs when I went hardwired USB-C people were having issues hearing me like I was in a tunnel so then I disconnected that.used Bluetooth issue solved, i’m sure more than likely had to do with my work computer, which is like three years old and pretty much a low end device. The app also excellent. One request, I’d like to see an stable firmware update to dim the LEDs in the future if possible. Keep the quality standards high, word will spread! I think it’s the best speakerphone on the market and just about tried all the typical popular speakerphones. 5 stars!
- Build Quality: The device exceeds my expectations for quality and appearance. The materials used are excellent and the speakerphone looks great. I will say I did have an issue with the first unit I received which had an extremely low volume output. I did receive a replacement which has been working very well.Speaker Sound Quality:The Speaker sounds great and is on par with other high end speakers. -- Exceeded my expectationsMic Sound Quality / Noise CancellingI\'ve used this for several hours of recorded video and it does a great job at capturing my voice and cancelling out a lot of noise. It doesn\'t pick up distant voices of other people in the room very well however-- I think this is due to the noise cancelling. Frankly I don\'t think you can have it both ways (good noise cancelling without having some sort of interference w/ distant talkers) so overall I am happy with performance. I think for recording speakers nearby or those who speak directly to the speaker it works very well.In Car Speaker Phone Performance:This works exceptionally well for long calls in a semi noisy car. I highly recommend this for that.USB Cable:The USB Cable is a good length and allow for a reasonable use as a mic/speaker attached to a PC.Bluetooth Performance:I am impressed wit the Bluetooth connectivity and quality. The range is good and the connection is stable.Carry Case:This does come with a very nice carry case.Final Thought:I really like the diversity of this. I love using it for excellent voice reproduction as a speaker and for listening to audio on my tablet via bluetooth. I also highly recommend it for a good quality noise cancelling speakerphone. I recommend it.
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