Voyager Legend

Voyager Legend

• Ideal For: mobile professional who relies on mobile phone for on-the-go communication.Compatible with Windows or Mac OS.Compatible phone models:iPhone X
• Connect To: For someone that needs to take and receive calls on a mobile phone
• Audio Performance: Crystal clear Bluetooth audio quality with triple-mic active Digital Signal Processing (DSP), & wind canceling
• Talk Time & Roaming Range: Up to 7 hours of talk time and you can roam up to 98 feet (30 meters)

Buy Now : Voyager Legend

Brand : Plantronics
Category : Cell Phones & Accessories,Accessories,Single Ear Bluetooth Headsets
Rating : 4.3
ListPrice : US $99.99
Price : US $71.48
Review Count : 7287
SalesRank : 0

Voyager Legend

• UPDATE (Jun 2016)Review on the Voyager 5200 is live  Plantronics Voyager 5200-UC Bluetooth Headset Bonus Bundle with Wall Charger, USB Dongle and Charging Case # 206110-01-B| For Smartphones, PC, MAC, Tablet, Softphones, VoIP Unified Communications UPDATE (Apr 2016)So Plantronics mailed out an announcement a day after I published the March update. Looks like they were listening...they\'ve announced the Plantronics Voyager 5200. Its not available on Amazon yet.I\'ve been using it for a month now - will post my review here when the Voyager 5200 shows up on Amazon.UPDATE (Mar 2016)Ok, so I\'m back after a long hiatus from this headset after switching over to a  Plantronics Voyager Edge Wireless Bluetooth Headset with Charging Case - Black .While this isn\'t a review based on the Edge; I must recommend/warn those who switch over to the Edge about its durability as well. The ear gels tore apart in a year and I had to buy replacements at Amazon. The replacements were either knockoffs or poor quality and met with the same fate. I just used the larger ear sized ear gels instead.... I think I\'ve enlarged my ear canal in the process... goes with my elephant ears I guess.... About 4 months later - the headset and its charging case died (*sniff*)I ruffled through my desk and found my Voyager Pro HD and it fired right up. That headset worked for about 6 months before the sensor (that helps switch between calls when you put it on/take it off your ears) went bad. Point to note though - it held up MUCH better than any of Plantronics\' newer offerings..While I pondered on what to buy next - I had one of those brain fart moments and bought the Plantronics Legend again. Plus side - it\'s a lot cheaper than what it used to be & the call quality, battery life is still best in class.Plantronics - If you\'re listening; its been about 4 years since you released this headset. Wake up.... give us something better. And while you\'re having that morning coffee - think of these words as your mantra \"NEW PRODUCTS, DURABILITY, LONGEVITY, CUSTOMER SATISFACTION, NEW PRODUCTS, DURABIL.....\"UPDATE (Oct 2013)Thought I\'d add to my experience a year on from the last review.It seems the headsets dont hold up like they used to. I had 3 of these - all of them have died on me. Let me explain -1. Each of them start with the same issue - callers on the other end say I sound like Im really far away. The only option is to turn off the headset and use the phone instead.2. Calls randomly drop off from the headset and transfer back onto the phone3. Battery life has dropped over time.I wish this experience was just me - but its happened to my wife\'s headset as well. After replacing my own with a second unit - I\'ve come to the conclusion that these headsets dont hold up in the long run.Hope this helps someone out there.-----------------------------------------------------------------I\'ve owned Plantronics headsets all the way from the glorious Discovery 640 days; moving on to the 975, Voyager PRO +, PRO UC+, UC V2 & M50.I work as an IT consultant and attend many conference calls through the work day and sometimes require 2 headsets to keep going - Not that I\'d like to; but even the best battery life these headsets offer fall short sometimes.For anyone coming from a Platronics Voyager Pro series line of headsets :HARDWARE:Feels much better this time around. Im sure there are a few out there who may have this problem - the tip at the end of the boom mics of previous Voyager Pros use to shaped like a bulb (sort of...) and since the tips are made of metal - its easy to dent them if you accidentally place a heavy object on it. I\'ve managed to do this on two of my headsets cos I threw them in with my laptop charger while getting into flights. The headsets continue to work fine - but the body is damaged. The Legend headset addresses this issue by giving the boom a smooth psuedo-cylindrical designThe call button has moved to the back of the boom mic as well - takes some getting used to; but better cos I dont accidentally end calls when trying to adjust it on my elephant ears.The Volume control has been changed to give a more \'toggle/rocker\' like feel as compared to the old headsets where the volume buttons used to be flush with the piece that goes behind the ear. You can be rest assured that you\'ll be doing volume control a lot more efficiently with the LegendI\'m not sure if this applies for everyone; but the reduction in size and weight of the new headset is definitely a blessing for those (like me) who wear glasses.Ear Gels - Same as before; this is one aspect I dont really like about plantronics headsets cos they never seem to fit snug in your ear. While they more than make up for this flaw (in my opinion) with excellent volume levels and clarity; I wished they would come out with a design thats close to the in-ear buds you get on stereo headsets these days - they could just copy the earbuds on their own new Backbeat Go models.Mute button - finally. The bottom of the boom mic comes with a dedicated button you can use for voice commands. This button can also be used to control Mute On/Off while on a call. This is a HUGE improvement as compared to Plantronics old approach where you\'d have to press both the volume control keys to mute on/off. I\'d never get it right most of the time cos of the issue with the buttons that sit flush with the headset (refer comment on that above) and I\'d have to control mute from my handset to achieve this.SMART APPS -The apps that come with the headset arent much to brag about. The battery meter for one; is now available on Android. This used to be an iPhone exclusive feature.Voice based answer/rejection of calls - This is 50/50. I found that I had to yell \"ANSWERRRR!!!\" at the headset for it to pick up my voice and answer a call for me. This is really strange cos this headset now comes with 3 microphones instead of two and still cant hear me??? To validate this further - I tried speaking to the caller at the same raised pitch I used to \"answer\" the call and they said I was talking way too loud or seemed agitated. Makes me think this is a software issue then - cos the phone can definitely hear me; it doesnt seem to process the actions well enough.Smart sensor - Works much better that the original Pro UC +. The original went bad so quickly that Plantronics pulled it off shelves before ppl knew it and replaced it with V2. I\'ve had them replace my headset because of the sensor issues on the original. They launched the Voyager PRO HD next - which was actually the stabilized version.BATTERY LIFE - Offers the best battery in the market in my opinion. I\'ve tried to wander off to other brands to check if I were missing on something and I\'ve tried headsets from Motorola and Jabra. My most recent test was the Motorola Elite Sliver cos I wanted a break from the boom mic and thought the simple behind ear-concealed design was an excellent idea. I returned it in a week cos I faced issues with dropped calls, callers asking me to \"speak up\", faster battery drain, etc.. Granted that it did come with a charging case, but the charging case didnt hold that much charge either and drained itself pretty quickly if not used. So I went back to my UC V2 and waited till this one came out. Ive been using it without re-charging for two days and I\'m at 50% - o I believe the 7 HR talktime claim.Charging - the proprietary new charging connector by Plantronics may send a lot of loyal customers in the opposite direction. But I genuinely believe they did this out of consumrs best interest cos of the really tiny usb ports. Like I said, I need upto 2 headsets on some day and plugging it in for charge is one of the many things I do while multitasking and I really do feel relieved when the headset latches itself to the magnetized charger. I do agree with other reviewers that it is a concern as well cos you\'re now stuck with a single cable and cannot charge as easily with just any micr0-usb cable as before. You can love it or hate it - its purely a consumer thing.Bluetooth 3.0 - they\'ve advanced on the tech here; so it should instantly improve on call quality and battery consumption. The call quality has always been solid for me on all previous Voyagers - so I cant say its improved much - but I wouldn\'t doubt it either. Most mew smartphones come with Bluetooth 4.0 nowadays - that means lower energy consumption. If Plantronics were to integrate this and launch a flagship that looks like the Motorola Elite Sliver, sound like the Plantronics Legend, weigh as much as the Plantronics 975 - I\'d buy it in a heartbeat.But like I said - they prefer to get better; step by step.Hope this helps someone out there.
• This is my second review on this product. My previous review written several years ago is attached after this review.My trouble with headsets is that I keep losing them. This is my third Plantronics Legend, and perhaps my seventh or eighth Bluetooth headset.Plantronics Legend has been around for a while. And quite expensive. After losing my second Plantronics Legend, I went for cheaper units. All of them are latest models and very highly rated by users.But after running through several of them, I went back to Plantronics Legend.Why? Because there is one extremely important feature that is missing on all other Bluetooth headsets:The smart sensor.With headsets that don\'t have a smart sensor, if you take off the headset but forget to turn it off (which I tend to do), the Bluetooth connection being still there, you don\'t hear the ring if somebody calls (because the call goes to the headset which you are not wearing), and you would miss the call.Or, sometimes if you happen to see on the screen an incoming call, and you take the call but don\'t hear anything. In a moment of confusion, you frantically try to figure out what\'s going on. By the time you have figured out (that the call is going to the headset which you are not wearing), and change it to the phone speaker, it is too late.You get the picture.With Plantronics Legend, its smart a sensor detects if you are wearing it or not, and when you are not wearing it, automatically directs the call to your phone\'s ring so you won\'t miss the call.Now, if you use your mobile phone as a phone at all, I can\'t think of a more critical function in this. It can cause serious troubles in your life or your job by missing calls.So far, Plantronics Legend is the only Bluetooth headset I know to have this smart sensor feature. (Please tell me if you know other units that do the same as well. I would be glad to know. )For this reason alone, I think I\'m stuck with Plantronics Legend. I would probably have to use it even if it were a so-so product otherwise, but the fact that this headset performs superbly in other aspects as well is just fortunate.Other strong features worth mentioning:(1) 7 hour battery time compared to 2-4 hours of the units I tried. Now this is because the Legend has a larger battery, and as a result, it is relatively heavy and bulky. I find that to be a worthy trade-off for the longer battery life. It is probably pushing the limit, but I like the balance in strikes.(2) Plantronics has an excellent management system. Versatile charging solutions including a charging station and a very simple USB cable (with magnetic connector of course). The USB cable also offers the USB connection with the PC for settings.(3) Very useful mobile app and also an app on PC that make the management of the headset easy, including settings and firmware updates. It also has a mobile app that provides a comprehensive device management including settings.(4) It has the most accessible and easiest to use on and off switch. It is a straightforward slider easy to access, easy to operate, and instantly effective, rather than many other units that have an ambiguous button that requires long hard press without distinct confirmation until you have finished the prolonged process and heard some audio confirmation.(5) The volume control is also the most accessible and easiest to operate. You don\'t need to touch and feel to find where is up and where is down. It is just one distinct button that toggles up and down. You can operate it with confidence while wearing the headset without looking at it.There are also some weaknesses of this phone:(1) It is not the most comfortable Bluetooth headset to wear. The earpiece does not fit very well. I tried all three alternative sizes, but none worked very well. It\'s OK, but many other headsets do better than this.(2) The smart sensor isn\'t perfect. Although it does the main thing very well which is to forward the call to the phone when you\'re not wearing the headset, it does this only for phone calls. I wish it would also do the auto directing for audio stream and other playing. But it doesn\'t. Music playing, video playing, etc., still goes to the headset even if you\'re not wearing it. But this is much less of a problem because unlike incoming phone calls, there is never a moment of imperative in playing music or videos, as you\'re alone and not interacting with others.The following is my original review.I am picky on my headsets. I tried two Bluetooth headsets before and returned them because I could always find some unbearable problems with them. This is my third try, and it\'s perfect. Sound quality, control design and layout, and the comfortableness, are all very likable and hard to pick on. Unless this thing breaks down unexpectedly in the next month, it\'s a keeper.The body could be smaller, but there is a good reason why it is hard to make these smaller. It\'s not the electronics that makes this bulky, but almost entirely the battery, which, as a technology, has unfortunately fallen behind the electronics, and as a result every electronic device is suffering.Some users complain about this not being \"plug-and-play\". If by \"plug-and-play\" these users mean one should be able to put the headset on an ear and start to hear from a device (phone or PC, etc.) right away without any pairing procedure, let me tell you it is a wrong expectation (not just unrealistic, but wrong).This is not a technical problem, but a human problem. It is actually not difficult to make a Bluetooth headset that could connect to a nearby device automatically and instantly, but the problem is that you would end up with an unusable product, because you Bluetooth headset would automatically connect with any device that is nearby, causing both security issues and confusion.The little bit of inconvenience in requiring a certain procedure of \"pairing\" is necessary. It is not because the engineers are unable to make Bluetooth devices that can talk to each other more easily, but because of security concerns. It is a universal problem for wireless technology. Every wireless device has this inherent problem. (That\'s by the way also why Wi-Fi has been such a headache for many people to set up.) In order for a wireless device to work properly, you\'ve got to have, by design, some kind of a barrier for the user to overcome, such that the barrier would work as an inherent proof of legitimacy.So don\'t complain. Just happy pairing. And this headset has already made it as simple as the current technology allows.

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